Refund Policy


Welcome to our Refund Policy page. This document outlines the terms and conditions for requesting refunds for our digital products and online live courses. Please read through the relevant sections to understand the eligibility criteria and process for requesting a refund.

Section 1: Digital Products

1. Introduction

We offer various digital products, including video courses, ebooks and software, for sale on our website.

1.1 Refund Eligibility

Once a digital product is downloaded, it is considered "used" and cannot be eligible for a refund.

1.2 Exceptions

Refunds for digital products may be considered on a case-by-case basis if technical problems prevent you from accessing the product.

Section 2: Online Live Courses

2. Introduction

We provide online live courses designed to enhance your knowledge and skills in various subjects.

2.1 Refund Eligibility

Refunds for online live courses purchased by businesses can be requested up to 7 days before the course's scheduled start date.

3. Requesting a Refund

To request a refund, please contact our customer service team with your order details and reason for the request.